Last update: 17/9/2020
By making payment, you acknowledge that you are aware of and accept our refund and cancellation policies.
REFUND FOR COURSES, PACKAGES OR PROMOTIONS.
If you request a refund up to 8 calendar days after the purchase of the course, package, promotion or gift card, you will be refunded 100% of your payment.
If you request your refund more than 8 calendar days after the purchase of the course, package, promotion or gift card, you will be refunded 50% of your payment.
If you request a refund after 30 calendar days from the purchase of the course, package, promotion or gift card, it will not be possible to make any refunds, nor use it as credit for other courses.
The refund request to proceed should invariably be made by email to: info@business-ya.com, with the following details:
- Full Name
- Identification Number
- Proof of payment
- Reason for requesting reimbursement (used for statistics)
The date of reception of your mail will be taken as a reference for the calculation of the percentage to be reimbursed.
The refund period, if any, will depend on the method of payment you have used, but it should never exceed 7 working days from the date we confirm, by email, that we are aware of your request.
